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Gorgias

Conversational AI helpdesk for ecommerce with unified inbox across email, chat, voice, SMS, and social, plus an AI shopping assistant.

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5 roles

Machine Learning Engineer

Paris / Hybrid / $110,477 - $122,107/year

Senior SRE Engineer

Paris / Hybrid / $97,162 - $107,390/year

FullStack Engineer

Belgrade / Hybrid / $86,491 - $95,161/year

Software Engineer

Paris / Hybrid / $94,291 - $104,216/year

Principal AI Engineer

Belgrade / Hybrid / $151,573 - $188,948/year

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About

Gorgias is a conversational AI platform for ecommerce. The product is a helpdesk plus AI agent that handles customer support and sales conversations across email, chat, voice, and SMS, with a native Shopify integration.

Used by 17,000+ ecommerce brands. Customers include Steve Madden, Reebok, Arc'teryx, BareMinerals, Simplehuman, and Tushy. Gorgias powers customer conversations for 40% of Shopify brands.

Around 400 people across Toronto, San Francisco, New York, Belgrade, and Paris. Stock options for all roles, a sabbatical after 4 years, and a global company retreat every 18 months.

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