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Plain

AI-powered B2B customer support infrastructure unifying Slack, Teams, email, and code-aware search via Cursor.

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Track Plain from Claude, Cursor, Codex, Windsurf

Open roles at Plain

5 roles
Forward Deployed Engineer
San Francisco / Hybrid / $180,000 - $250,000/year
Solutions Engineer
San Francisco / Hybrid / $175,000 - $200,000/year
Senior Product Engineer
London / Hybrid / $121,645 - $189,225/year
Senior Product Designer
London / Hybrid / $101,371 - $175,709/year
Product Engineer
London / Hybrid / $101,371 - $141,919/year
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About

Plain is a customer support platform for B2B teams. They describe it as "AI support infrastructure that enables B2B teams to build anything, no-code or all-code," with the promise that everything visible in the product is also available programmatically through their API.

Their AI agent, called Ari, handles routine queries. A separate Cursor-integrated lookup tool answers code-aware questions. The rest of the surface is an assistant for support staff, automated trend detection, and a help center.

The customer page leans heavily into developer-tool companies. Raycast and Prisma are on it, among others. Operates as Not Just Tickets Ltd.

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